Eh refunded?

[Bubble Pop]

I just got this mail:

This is a refund for your AsiaJam order #4215. Your package was returned to us and we did not receive a redelivery payment from you after notification.
Therefore, your order has been cancelled and $5 cancellation fee will be imposed.


So, now I'm not getting the package? I didn't receive a e-mail telling that my package was returned to you, and I really want the stuff! Eh, this is kind of confusing... help? XD

[cool]

Check with bellytuner (pm her). Perhaps your address was mispelled??

[bellytuner]

I've already wrote to Bubble Pop so my reply is just to keep the public informed.

The reason given by the post office for returning Bubble Pop's parcel is: Unclaimed. As all AsiaJam shipments need to be signed for upon receipt, parcels that fail to be claimed/signed after a certain period will be returned to our offices.

I have personally checked whether the notification e-mail was sent and indeed, it was sent to the e-mail address registered under Bubble Pop's customer profile on 9th May.

Perhaps it was accidentally deleted, went into Spam, or didn't reach at all.

Either way, it is AsiaJam's policy to cancel the order and issue a refund if there is no reply from the customer after several days as we do not want to hold on to the package for too long.

[Bubble Pop]

Did it really say unclaimed?

Darn, I hate my postal system now since I didn't get a notification of the arrival of it.. and we were already wondering why it took so long, no wonder... D=

Thank you n_n

[bellytuner]

Originally Posted by Bubble Pop

Did it really say unclaimed?

Darn, I hate my postal system now since I didn't get a notification of the arrival of it.. and we were already wondering why it took so long, no wonder... D=

Thank you n_n

Yeah, there was a sticker on the envelope and they ticked the 'Unclaimed' check box as the reason why it was returned. Ah the calamities of inefficient postal services...

I've contacted you back on PM

[jomihwa]

wow thanks for posting this info.
definetely gonna help me out next time i order so i'll know what to expect

[pchan]

Does that apply to the Gift/prize given By AJ too?If unclaimed by the receiver/winner ,the parcel will be returned to the office and we can't claim it anymore??

^__^

[bellytuner]

Originally Posted by pchan

Does that apply to the Gift/prize given By AJ too?If unclaimed by the receiver/winner ,the parcel will be returned to the office and we can't claim it anymore??

^__^

We ship all prizes for free and register them. If recipients fail to claim it, we won't redeliver because that would mean we have to pay shipping charges twice! We'll only ship your prize once , shipping expenses on us. If it's delivered back to us, sorry but we will not redeliver :\

[Eli D. Flowright]

Something like that happend whit mee.......... they didnt reach my house and leave a note 5 houses next... so luckyly( luckyly is write ok? whatever... ) they werent 4 cos that neighbor is crazy and hits his hosband.... the problem was that i put the order whit my name so they know my mom and dad but not me! so this gentlement take it to us and FIUUUU! But yes postal service sucks!