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Go Back   AsiaJam Asian Fashion Forums > AsiaJam.com > Store suggestions and feedback

Store suggestions and feedback Keep AsiaJam.com a fun place to shop in by sharing your comments and ideas

View Poll Results: Ever have this problem?
Yeah. ]: 6 60.00%
Nope. :] 4 40.00%
Voters: 10. You may not vote on this poll

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  #1 (permalink)  
Old 06-11-2006, 06:12 AM
neon-stars neon-stars is offline
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Default Tracking shipments?

I've been trying to track my shipment through USPS.com, like they said, but every time I enter my tracking number, it says it doesn't exist. o___O;

Does that mean I'm not going to receive it? D:
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Old 06-11-2006, 04:05 PM
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I've had problems like that before, but... Eh.
No big deal - of course you're still going to receive it. Hehe. : P
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Old 06-11-2006, 06:23 PM
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Hi, you shouldn't have this problem if you start tracking approximately 14 days after your shipment date.

If you track your package at USPS.com immediately after you receive your tracking number, USPS.com won't show any results. Why? Because USPS.com only starts tracking from the time your parcel reaches USA to the time it reaches your shipping address.

"But what if I really want to check the validity of my tracking number and can't wait?!?!"
No problem! Here's how: Go to: http://www.pos.com.my/PosDaftar/Main/track.asp , key in your tracking number and start tracking! You will be able to track your package from the time it is delivered to the time it arrives at your home country's exchange post office. But please be reminded that this site only works if you chose to ship using Standard Registered Airmail and it may only start tracking your package 2 - 3 days after we deliver it.

If you still experience problems tracking, please don't hesitate to contact us and we'll help you out! Hope that helps
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Old 06-11-2006, 10:15 PM
neon-stars neon-stars is offline
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Oh okay, thanks! :]
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Old 06-12-2006, 02:27 AM
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14 days is a long time. I still have to wait like
5 days before i can check mine.
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Old 06-12-2006, 04:33 AM
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Quote:
Originally Posted by fairieslight
14 days is a long time. I still have to wait like
5 days before i can check mine.
14 days is just an approximate date so that you can be sure the tracking info is online. Don't hesitate to try before 14 days because sometimes, packages reach USA fast and can be traced as early as 1 week so try your luck Remember there's always http://www.pos.com.my/PosDaftar/Main/track.asp to track your packages if you need it tracked quickly.
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Old 06-13-2006, 02:13 AM
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thanks for that information!! I thought 14 days was like set in stone or something, but now i can go check my orders status!! thanks again!!
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Old 06-13-2006, 06:29 PM
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Oh my gosh, I'm confused again! D:

I looked on that one site to see if it was in the USA yet, and it showed the tracking information, but when I did it again today, it says that number doesn't exist! It's not in the USA yet too, cause when I put the number into usps.com, it says it doesn't exist either. D:
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Old 06-14-2006, 06:55 PM
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Quote:
Oh my gosh, I'm confused again! D:

I looked on that one site to see if it was in the USA yet, and it showed the tracking information, but when I did it again today, it says that number doesn't exist! It's not in the USA yet too, cause when I put the number into usps.com, it says it doesn't exist either. D:
Could you contact AsiaJam with your tracking number and order number? You can do it here: http://www.asiajam.com/catalog/contact_us.php

We'll check it out for you and e-mail you back as soon as possible
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Old 06-15-2006, 04:34 AM
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Quote:
I looked on that one site to see if it was in the USA yet, and it showed the tracking information, but when I did it again today, it says that number doesn't exist! It's not in the USA yet too, cause when I put the number into usps.com, it says it doesn't exist either. D:
(i think i just made my first quote!! if i did it right)
was the malaysia dot selected? cause i did it once with the other option and it didn't work, but when i used the malaysia option it worked.
dunno if this helps at all.
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Old 06-15-2006, 10:00 AM
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Quote:
Originally Posted by fairieslight
Quote:
I looked on that one site to see if it was in the USA yet, and it showed the tracking information, but when I did it again today, it says that number doesn't exist! It's not in the USA yet too, cause when I put the number into usps.com, it says it doesn't exist either. D:
(i think i just made my first quote!! if i did it right)
was the malaysia dot selected? cause i did it once with the other option and it didn't work, but when i used the malaysia option it worked.
dunno if this helps at all.
That's right! You need to select 'Malaysia' as the country your package originates from. It should work.
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